Exchange Policy

You can view the Cancellation/Return/Exchange policy of the Seller before you purchase an item by viewing the “Returns and Shipping Policy” section of the Seller’s profile page.

Most Sellers on StakeDeals offer exchange policy and some Seller exchange policies may vary. Some products have different policies or requirements associated with them. The correct item must be returned to receive a exchange.

StakeDeals cannot guarantee your item will be exchanged, for exchanging an item, you must return to the Sellers instead of StakeDeals and no compensation is provided for incorrect items sent to Sellers.

Not all Store items are eligible for exchange. In this case, you will need to return the item at your own expense. We recommend you return the item(s) using a trackable method at the carrier of your choice.

Exchanges for items purchased from a Seller that provided a Delivery with Service (in-home unpacking, installation, assembly, etc.) have to be scheduled by the Seller.

If an item have missing parts or damaged through customer misuse, the customer may be charged a restocking fee based on the condition of the product.

For details on what types of items can be exchanged, this policy refers to color and size exchanges only. StakeDeals doesn’t price match. If the item you’re exchanging costs less than your original purchase, Seller will refund you the difference. If the new item costs more, Seller will charge you for the difference in price (or as per Seller policy).